Code of Conduct
Code of Conduct – To RideCLAY TRANSIT
1. All passengers must pay the proper fare, if applicable.
2. Appropriate clothing (shirt and shoes) is required of all passengers.
3. No smoking on board a CLAY TRANSIT vehicle or under a transit shelter covering.
4. No throwing of items.
5. No eating or drinking on board a CLAY TRANSIT vehicle, unless required for health reasons.
6. No alcoholic beverages are allowed on board a CLAY TRANSIT vehicle or at a CLAY TRANSITpassenger facility.
7. No vandalism or graffiti of CLAY TRANSIT vehicles or property.
8. Possession or consumption of illegal drugs is prohibited. Passengers may not ride a CLAY TRANSIT vehicle under the influence of alcohol or illegal drugs.
9. Congregating or loitering on a CLAY TRANSIT vehicle or other passenger facility in a way that causes an inconvenience to other passengers is prohibited.
10. No rider shall interfere with the safe operation of any CLAY TRANSIT vehicle and will at all times respect the instructions of the driver in regard to the vehicle’s operation. Operating or tampering with any equipment is prohibited.
11. Riders must remain seated or secure themselves by provided handholds until the vehicle comes to a complete stop.
12. Conversations between riders or on cell phones shall be kept at a reasonable volume on CLAY TRANSIT vehicles or other passenger facilities.
13. Physical violence, to include intimidation, taunting, disruptive behavior, vocally loud and disrupting other passengers and/or harassment of other passengers or the driver are prohibited.
14. Vulgar, abusive, or threatening language or actions are prohibited on CLAY TRANSIT vehicles or at transit shelters or other passenger facilities. Use of racial slurs or displaying racist behaviors is prohibited.
15. Use of personal radios, cassette tape players, compact disc players or other sound generating equipment is prohibited on CLAY TRANSIT vehicles or other 3 passenger facilities, unless utilized solely with ear phones. Volume on the ear phones shall be kept at a level which does not disturb other passengers or the driver.
16. Possession of weapons or flammable materials is prohibited on a CLAY TRANSIT vehicle or other passenger facility.
17. Guide, signal, or service animals are allowed for passengers who have visual, hearing or mobility impairments. All other animals are prohibited on CLAY TRANSIT vehicles or other passenger facilities.
18. Passengers are prohibited from lying down or otherwise occupying more than one seat on board a CLAY TRANSIT vehicle, facilities, transit areas, buildings or any other CLAY TRANSIT properties.
19. Passengers may not bring objects on board a CLAY TRANSIT vehicle which blocks an aisle or stairway, or occupies a seat if to do so would cause a danger to or displace passengers or expected passengers.
20. Passengers are prohibited from extending an object or portions of one’s body through a door or window of a CLAY TRANSIT vehicle.
21. Panhandling, sales, or soliciting activities are prohibited on board a CLAY TRANSIT vehicle or other passenger facility.
22. Infant strollers and similar articles must be folded prior to boarding a CLAY TRANSIT vehicle.
23. Children under six years of age must be accompanied by an adult or guardian 13 years of age or older. CLAY TRANSIT does not accept any responsibility for any unaccompanied minor.
24. Code of conduct policy are in addition to the TDSP Service Delivery and Quality Assurance All passengers are required to abide by this Code of Conduct to Ride System or will be removed.
Persons who violate theCode of Conduct are subject to penalties, up to and including suspensionof services. A range of penalties may be used to address non-compliance with the Code of Conduct. Non-compliance with the Code of Conduct may include one or any combination of the
1. Verbal warning by transit driver or Clay Transit supervisor to correct non-compliance.
2. The offender may be put off the transit vehicle. If a passenger is put off a transit vehicle, the passenger is suspended from riding privileges on any Clay Transit vehicle and from use ofany Clay Transit shelter or other passenger facility for the remainder of the day. Anytime passenger is put off a Clay Transit vehicle, their fare is forfeited. If a suspended passenger is seenon another Clay Transit vehicle or at a Clay Transit shelter or other passenger facility during thesuspension period, the passenger will be trespassing and law enforcement will becontacted.
3. The offender may be suspended from all use of the Clay Transit system for a determinedperiod of time. A suspended passenger is suspended from riding privileges on any Clay Transitvehicle and from use of any Clay Transit shelter or other passenger facility for the durationof the suspension period. If a suspended passenger seen on another Clay Transit vehicle or at aClay Transit shelter or other passenger facility during the suspension period, the passengerwill be trespassing and law enforcement will be contacted.
4. When a passenger returns from a suspension, the returning passenger’s behavior will beclosely monitored. If another incident of noncompliance with the Code of Conduct occurs, the passenger may be suspended for an additional period of time and/or have all Clay Transit privileges permanently terminated.
5. A passenger’s transit privileges may be permanently terminated for repeat offenses or forone major offense, including but not limited to physical threats, violence or disruptivebehavior which presents a safety hazard.
Questions or Concerns Please Call (904) 284 -5977 Bus Lines
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